ServLab – Innovationsraum für Dienstleistungsforschung
ServLab – Innovationsraum für Dienstleistungsforschungiao.fraunhofer.de/servlab
Domain: Professional Services (Finance, Legal, Business Intelligence)
Institute: Fraunhofer Institute for Industrial Engineering IAO
Mission statement: The ServLab offers solutions for various important objectives and tasks in the field of service, thereby facilitating an integrated analysis of people, technology and organization as well as the customer focus.